This team of lawyers and everyone at the firm I’ve enjoyed working with is very caring, compassionate, friendly, and informative. You’re never left wondering what’s going on with your case. I was highly satisfied with the outcome! Also, if you have any general questions or concerns, someone can speak with you 24 hours daily. I called at 1230 and immediately got a call from a very helpful specialist. Then, at 9 am, I was awoken by a call from Mr. Richmond himself. They are one of the most trustworthy and knowledgeable firms in Buffalo.