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Serving Injured Clients Throughout Western New York
Nursing Home Neglect

Nursing Home Abuse & Neglect Attorney in Buffalo

Helping You Seek the Justice You & Your Family Deserve

Moving an elderly parent or vulnerable relative into an assisted living facility can be stressful. You should be able to rest easy knowing that they will receive high-quality care. Sadly, that does not always occur. According to data published by the National Center on Elder Abuse (NCEA), as many as one in four nursing home residents in the United States have experienced at least one incident of physical abuse or serious neglect.

At Richmond Vona, LLC, our Buffalo nursing home abuse and neglect attorneys are committed to protecting the rights and interests of vulnerable people throughout Western New York. If your loved one suffered physical or psychological harm as a result of abuse or neglect, we are ready to help. We have successfully secured hundreds of millions of dollars on behalf of our clients; find out how we can fight for you and your family.

To set up a free, confidential consultation with an experienced nursing home abuse attorney, please contact Richmond Vona, LLC today at (716) 300-5885.
About Richmond Vona, LLC

What Qualifies as Nursing Home Abuse or Neglect?

Nursing home abuse is best defined as the intentional mistreatment of a resident—whether by supervisors, staff members, or other patients in the facility. Nursing home neglect is, whether intentional or not, substandard care or attention provided to a vulnerable nursing home resident.

Nursing home abuse and neglect may include:

  • Physical abuse
  • Emotional abuse
  • Psychological abuse
  • Sexual exploitation
  • Financial exploitation
  • Caregiver neglect

Common Signs of Nursing Home Abuse & Neglect

It’s important to be aware of the signs of nursing home abuse and neglect. Many elderly individuals and vulnerable nursing home residents are not able to speak up for themselves. As a trusted family member or loved one, you may need to serve as the resident’s voice in the event of mistreatment.

Common signs of nursing home or elder abuse include:

  • Malnutrition or dehydration
  • Unexplained bruises, cuts, burns, sprains or fractures
  • Falls
  • Bedsores or pressure sores
  • Frozen joints
  • Venereal disease or genital infections
  • Loss of possessions
  • Sudden changes in wills
  • Unexplained withdrawals from bank accounts
  • Changes in banking practices
  • Unexplained changes in behavior, including unusual anger, fear, crying, or irritation
  • Elopement
  • Wandering

If your loved one is experiencing any of these signs or symptoms at a nursing home in Western New York, it is imperative that you contact a nursing home abuse attorney immediately.

There are very important state and federal laws that protect nursing home residents from abuse and neglect. This includes New York’s nursing home abuse statute (NY PHL §2801-d) and the 1987 Nursing Home Reform Act. Under both federal and state law, nursing home residents can hold responsible facilities legally liable for harm suffered due to mistreatment.

What to Do If You Suspect Your Loved One Was a Victim of Nursing Home Abuse

If you believe that your loved one was a victim of nursing home abuse or neglect, it is imperative that you take immediate action to protect their safety, dignity, and legal rights.

There are several ways to report nursing home/elder abuse in New York:

  • You can report suspected abuse to Adult Protective Services, a division of the New York Office of Children and Family Services. Reports can be made anonymously online; visit APS’s website for up-to-date contact information.
  • You can also call APS directly to report abuse or suspected abuse. For reports within New York State only, call 1 (844) 697-3505 between 8:30 a.m. and 8 p.m.
  • You can also report suspected abuse to your loved one’s doctor or to the administrator of the nursing home or long-term care facility. This can be helpful if you believe the abuse is being perpetuated by a single caregiver, but if you suspect the facility as a whole to be negligent, it is better to report the abuse to APS.

Additionally, after reporting the abuse, you should:

  • Get your loved one medical attention and help them move to a safe location/facility
  • Secure any relevant evidence or documentation related to the abuse
  • Report the suspected abuse or neglect to the New York Department of Health
  • Call an experienced Buffalo nursing home abuse lawyer

We Will Help You Fight for Justice & Full Compensation

Through a nursing home abuse claim, victims and their family members can seek compensation for both economic and non-economic damages. Unfortunately, nursing homes and their insurance providers don’t make the claims process easy. You need a skillful personal injury lawyer who will fight to ensure that your voice is heard.

At Richmond Vona, LLC, our Buffalo nursing home abuse attorneys know how to hold negligent assisted living centers and large insurance companies accountable.

Compensation may be available for:

  • Emergency medical treatment
  • Other medical bills and expenses
  • Cost to relocate to another facility
  • Pain and suffering
  • Emotional distress
  • Scarring or disfigurement
  • Loss of quality of life
  • Wrongful death

Call Our Buffalo Nursing Home Abuse Lawyers Today

At Richmond Vona, LLC, our nursing abuse and neglect attorneys are compassionate, effective advocates for elderly and vulnerable adults. If your loved one was injured or harmed as a result of abuse or neglect, we can help. To set up a free, confidential initial consultation, please contact us today. With an office in Buffalo, we serve communities throughout Western New York, including in Erie County, Niagara County, and Genesee County.

Call our office at (716) 300-5885 or fill out and submit an online contact form to schedule a free and confidential consultation.

Frequently Asked Questions About Personal Injury

  • How long do you have to bring a nursing home abuse claim in New York?

    Under New York law (N.Y. C.P.L.R. § 214), nursing home abuse and neglect claims are typically subject to a three-year statute of limitations, but there may be stricter deadlines. If you fail to take action before the statutory deadline, you could be prevented from bringing a claim at all. Do not delay; contact Richmond Vona, LLC today to speak to an experienced attorney about your situation.

  • What happens if my loved one signed an arbitration agreement?

    In some cases, nursing home residents sign arbitration agreements when being admitted into a facility. Doing so could mean that a resident is required to arbitrate an abuse or neglect claim. However, these provisions are not always enforceable. If you have any questions about nursing home abuse claims and arbitration, our experienced attorneys can help.

  • Who makes medical decisions for a nursing home resident?

    It depends; when capable of doing so, nursing home residents have the right to give input regarding their own care. In other circumstances, a trusted person may make the decisions for them. If you believe that a nursing home is overriding your loved one’s medical wishes, failing to provide high quality medical care, or failing to protect their best interests, legal guidance is available. Contact us for a free, confidential consultation.

We Take Every Injury Personally

Real People, Real Stories
  • “He is a miracle worker. He found someone who knew my Dad who had passed away over 50 years ago. No easy feat. He works very, very hard for his clients. Knowledgeable and kind. I highly recommend him.”

    - Colette M.
  • “To this day, I am grateful for the dedication and compassion he displayed throughout my case. The outcome of my case was successful as a result of his drive and commitment.”

    - Sue A.
  • “Keith and John are talented attorneys and, more importantly, compassionate and dedicated people. They are driven by a desire to help, and they always fight for their clients.”

    - Michael J.
  • “They listened to my concerns and gave me excellent advice and made me feel like they cared about my injury and not just my case. These guys are true class acts. Two thumbs up.”

    - Derek G.
  • “John and Keith are not only great attorneys, but they are great individuals. They act with integrity, participating in and supporting local non-profit organizations, and they're constantly striving to learn, grow, and be the best in all that they do.”

    - Rachel M.


We Are Committed to Providing:
  • A Results-Oriented Focus

    Our legal team is prepared to do whatever is necessary to get you the full and fair financial compensation that you deserve.

  • Care, Compassion & Respect

    After all you’ve been through, you deserve someone to fight for you, while providing the individual attention you deserve.

  • Open and Honest Communication

    We value communication and honesty, and we promise to always keep you informed and up to date about your case.

  • Personalized Legal Representation

    When you entrust your case to our skilled attorneys, you become part of the Richmond Vona family - not just another case file.

Meet Our Attorneys Results-Driven, Client-Focused

With almost 25 years of combined personal injury experience, our co-founding attorneys, John E. Richmond and Keith R. Vona, have helped injury victims and their family members recover more than $150 million in financial relief.

Awards & Achievements

  • Martindale-Hubbell
  • Super Lawyers
    Super Lawyers
  • Veteran-Owned Business
    Veteran-Owned Business
  • Top 100 Civil Plaintiff Trial Lawyers
    Top 100 Civil Plaintiff Trial Lawyers