You're Treated as a Person, Not a Number
At Richmond Vona, we know each case has a profound impact on our client’s lives from beginning to end. You’re not just another number on our docket, this is a significant event in your life. Whether it’s a fender-bender, an asbestos case, or a catastrophic injury- we’ll treat your case with a great deal of respect and care.
The team has been honest and treated me with integrity. They have given me the best and worst case scenarios, and have faught for me and my rights. While keeping me up to date regularly and checking in to see how I’m doing with my treatments. You’re not just a claim number.
Peter and Melissa genuinely care about you as a person—not just your case. I always felt heard, supported, and confident knowing they were in my corner.
Clients are not just another “number” to John and his team. John and his team provide personalized service to their personal injury clients.
You're Treated as a Family Member
From when you first sign on to your case having a resolution, you’ll be assigned a legal team. At our firm, each lawyer has a dedicated legal team. This helps us ensure you get the same level of communication our family members would expect from their legal team. You can call, text, email or come visit anytime. When you’re injured, you need a dedicated support system- let us help you navigate through this difficult time.
I was very pleased with Brian handling my case he made me feel very much at ease with step by step on how my case was going and helped me to navigate through things that was not easy to deal with at times . I felt like he helped me as if I was his family member helping me get the most out of the situation and what was the best thing to get the best result. I must say he had my back all the way till the end I thank him for that.
My lawyer was amazing. He looked out for me so much. I appreciate him calling me for on my special holidays, my birthday, etc. he cared.
I would recommend Richmond Vona to anyone in need of assistance after an accident. They treat you like family and genuinely care about your well-being.
You're Treated Like It's Our Only Case
Just like how we’d want family to be treated and how we ensure you’ll never be just a number- you’ll get our attention, empathy, and support during your time of need. Our team is local to Western New York and is readily available 24/7. Whether you neeed extra assistance at your doctor’s visits, need a call to discuss something unrelated to your case, or need just a simpe check-in- our team is here for you.
From day one of my case, I truly felt more like family than just a case number. Although my case seemed insignificant, Sam and her team treated it like it was the biggest case ever.
Their attention to detail, proactive support, and deep understanding of their client’s individual needs will make sure you never feel like you’re just another case.
So caring and make you feel like you are their top priority! Just wonderful all around! I’m so grateful to have found Richmond Vona!!
He attended doctor’s appointments with me He always called kept Me Up-to-date On what was going on To the point he made me feel like I was his only client.
When The Unexpected Happens, You Need a Team Who Cares
You’re never expecting an injury to happen, whether that injury stems from a car crash, a slip and fall, or anything else. We know how difficult it is not only to recover from any injuries but, navigating with insurance companies in a meaningful way. We’re aware of their tactics and our team is here to guide you and put you first.